Quick rundown of what I've done at Upwork
Upwork is the worlds largest freelancer platform, connecting businesses with remote freelancers. Helping them find each other, manage work and handle payments.
What’s my role at Upwork?
I’m a senior product designer; I focus primarily on the marketplace and pre-hire experience. It’s my job to help clients and freelancers find each other as quickly and efficiently as possible.
So what have I done?
I’ve been working at Upwork a while; I’ll stick to the recent stuff & keep it as brief as I can.
Defined the Upwork component library Organized and designed the library, Expanded the library with components that supported a more asynchronous web app experience.
Redesigned the search experience The primary goal of this was to move the focus to the freelancer’s tiles and away from the filters which had very low usage.
Improved search relevance Added query guidance and recommendation reasons. Case study
Redesigned the hiring flow Unified a disjointed flow and improved efficiency issues. Case study
Services & Specializations Based on the search relevance project, I spread that concept across the marketplace. Setting up a system so job posts, searches, and profiles all matched that taxonomy. Case study
What am I up to now?
I can’t talk tooo much about it yet. The gist of it is working on the Upwork Enterprise hiring experience.